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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the procedure of customizing a PDU?

Your request------our solution / drawing for confirmaiton----- Make a sample for your test-----Mass production

Your request includes:

● PDU type: Basic PDU; Intelligent PDU

● Outlet type and quantity:

● Input cord plug and length (m):

● Function module: *Switch *Circuit breaker *Surge protector * A/V meter * Others _____________

● iPDU function: * Group monitor; * Group control; *Individual monitor; *individual control

Can you provide samples for test?

Sure. No matter what you need, the standard PDUs or customized PDUs, we can send you samples for test. As long as the amount is less than USD50, the samples are free. But you may need afford the shipping cost.

Can you provide the obligatory quality certificates for PDUs?

Yes, our PDUs are sold all over the world. So we have made our products certificated and tested according to the specific requirement in each area, such as UL, GS, NF, EESS, CE, etc.

Do you have MOQ (minimum order quantity)?

For standard items, No. But if you need special color in plastic or metal parts, we have a MOQ requirement.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment.

If our lead time can meet your deadline, please go over your requirements with us, and we will try our best to shorten the lead time.

What kinds of payment methods do you accept?

We usually accept T/T, L/C, as well as Paypal, Payoneer, and Western Union for little amount.


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